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Frequently Asked Questions
We are happy to answer your questions, but review this list because we may have already!
Frequently asked questions
Frequently Asked Questions
Please visit us at our dock, located at the Elk Lake Retreat: 8095 Cairn Highway, Elk Rapids, MI 49629.
When you arrive, park as close to the garage as possible. If your group arrives in multiple vehicles, feel free to double park to make the best use of the limited space.
We appreciate your help in ensuring everyone has room—thank you for being courteous to fellow guests!
Fuel ChargeDaily rentals are charged for fuel used @ $10/gallon. We only use recreational fuel in our equipment. Please do not add your own, unless fueling at Elk Lake Marina or on Torch River. Recreation is the only fuel authorized to put in our equipment.How much fuel does your equipment hold?Pontoon Boats 30 gallonsJet skis: 18 gallonsPlease return the equipment with as much fuel as you rented it with. If not, we can fuel it for you, at $10/gallon.
Your safety and comfort are our top priorities. If weather conditions are unsafe due to heavy rain, high winds, or lightning, we will work with you to reschedule your rental at no extra cost. We do not offer a refund if we have to reschedule you. Please understand we will make a reasonable effort to reschedule you during your visit to ensure your safety remains our #1 priority.Light rain typically does not result in cancellations, but we encourage you to check the forecast and contact us 24 hours in advance if you have concerns.
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